Frequently Asked Questions.
Ensuring utmost quality, all our knitted products are meticulously crafted from 100% combed cotton. Similarly, our woven items are designed to be cotton rich.
All Tops have been sized based on chest measurements in inches, while all Bottoms have been sized based on waist measurements in inches.
To ensure prompt delivery, we make it a priority to ship out our orders on a daily basis. While our aim is to deliver within 48 hours, it's important to note that some cities may require additional time. Therefore, we provide an estimated delivery time of 4-5 working days for all orders.
Should you need to modify or cancel your order, please reach out to us via WhatsApp chat. We kindly request that you make any changes within a 24-hour window prior to the dispatch of your order from our end.
We offer a variety of secure payment methods, including Credit Card payments, Jazz Cash, Easy Paisa and Cash on Delivery. Select the option that suits you best.
Absolutely! We have a policy in place that allows customers to request returns and refunds within 15 days of their purchase. Remember to initiate the return process within this timeframe for a hassle-free experience.
If you wish to initiate a return or request a refund, please contact our customer support team using WhatsApp chat. They will walk you through the process and provide detailed instructions.
In the event that you receive a product that is damaged or defective, please reach out to our customer support team immediately. They will swiftly help you in arranging a replacement or refund based on your preference.
Once your returned products are received, we will promptly process your refund on the same day.